Facebook is incorrectly recognizing a business page as a personal account

Incident Report for Inside Real Estate

Resolved

This incident has been resolved.

Posted Mar 30, 2024 - 07:17 MDT

Identified

Update received from Meta (Facebook):

There is an ongoing investigation into this issue and our teams are currently working on it. We’ll continue to follow up with them and as soon as we receive an update, we will share it with you here.

Posted Mar 12, 2024 - 12:22 MDT

Investigating

Facebook Social Auto posting is not working for users of CORE Listing Machine and CORE Social. Users are not able to connect their Facebook business page because Facebook is incorrectly seeing it as a personal page.

We are in touch with the team at Meta and they are looking into the issue.

Posted Mar 08, 2024 - 17:36 MST

This incident affected: CORE Listing Machine (formerly CirclePix) and CORE Social (formerly CirclePix).