Mobile App showing leads with wrong agent name

Incident Report for Inside Real Estate

Resolved

This incident has been resolved.

Posted Nov 13, 2018 - 12:24 MST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 10, 2018 - 13:23 MDT

Identified

An issue was reported with kvCORE Mobile in which:
a) Sometimes agents are seeing other agents' names in association with their leads
b) Some agents are not seeing their leads show up in the app at all

Posted Oct 09, 2018 - 12:01 MDT

This incident affected: kvCORE Mobile Apps - kvCORE, Open House.