kvCORE CRM/Kunversion+ Unable to authenticate new users with Google

Incident Report for Inside Real Estate

Resolved

Google has fixed the issue on their end, and behavior has returned to normal

Posted Jun 14, 2019 - 09:04 MDT

Identified

Users have been reporting that they are unable to sync their Google account to kvCORE and kunversion+. After further discovery, we can report the following.

The challenge with syncing Google is a bug with Google, not kvCORE or kunversion+.
The bug only affects first time sync. Users that previously synced with Google should be unaffected.
IRE continues to work with Google as they attempt to find a resolution.

Posted Jun 07, 2019 - 11:25 MDT

This incident affected: kvCORE CRM and Kunversion+.