Subset of Users Unable To Send or Receive Text Messages

Incident Report for Inside Real Estate

Resolved

This incident has been resolved.

Posted Dec 12, 2024 - 13:53 MST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 11, 2024 - 09:33 MST

Investigating

We are aware of an issue that is preventing a subset of users from being able to send or receive text messages through the BoldTrail or kvCORE Platform. We have identified the issue and are currently working with our 3rd party messaging vendor towards resolution.

Posted Dec 11, 2024 - 09:32 MST

This incident affected: kvCORE CRM.